Wednesday, October 19, 2016

One Chapter Ends; Another is About to Begin

I've never named employers or clients here, but for most of the last decade, I've been a government employee, which is a matter of public record, so...

After almost nine years, yesterday was my last day at MassDOT and the MBTA. I depart with immense pride in the team, and in what we accomplished together.

We helped drivers, bicyclists, pedestrians and commuters get to and from work, home and school, safely and efficiently. We invested billions repairing roads, bridges and tunnels after decades of neglect. We continue to innovate, seeking ways to save money, to improve environmental quality, and to enhance the experience for our passengers and customers.

There's a lot that I'll miss, and a little that I won't miss, but it's my amazing, dedicated colleagues I'll always remember.

People in government do great things every day. It's the nature of the work that most of it goes unnoticed. It's important, and it helps our residents. We occasionally get things wrong, but the vast majority of the time, we get them right.

To my co-workers: Thank you. You're fantastic people, and I'm proud to have worked with you.
I've taken the T to and from work for my entire career. During my time in government, I always tried to see things from the customer's perspective, which was easy because as a daily user of the system, I was both an employee and a customer.

When my new adventure begins on Monday, I'll still be a passenger and customer, secure in the knowledge that our transportation system, through the people who make it happen, is in terrific hands.

Thanks, again, to all of you who made the last nine years possible.



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